Shipping policy
Orders ship each business day from our Australia distribution facility and typically leave the warehouse within 24 business hours of being placed.
Place your order before 2 pm (AEST) on weekdays for same-day dispatch (excluding public holidays). Orders placed after this time, or on weekends and public holidays, will be shipped the next business day. If your order includes a pre-order item, it will be dispatched once all items are available. Estimated arrival timeframes can be found in your order confirmation email.
In some cases, we may need to contact you to confirm important details before dispatch. If we’re unable to reach you, this may delay shipment of your order. We’ll always try to contact you via email, and SMS before the daily shipping cutoff.
Domestic shipping (Australia only)
Free Standard Shipping: Domestic shipping (Australia only) includes free standard delivery across all orders. Shipping takes 1-4 days to most major cities, excluding remote areas, via AusPost or GoPeople. Remote areas and WA, NT shipments will take longer, you can check on AusPost's site.
Priority: For AUD $12, Priority shipping lets your order skip the queue, it’ll go out before Standard orders, right after Express. Your order will be shipped with AusPost or GoPeople.
Express: AUD $18 via Australia Post eParcel Express. eParcel Express is currently not overnight, it's simply AusPost's fastest option at the moment. Generally, you can expect Express orders to arrive within 1-2 business days if you are within the Express Post Network. Express post eta is not guaranteed.
International Shipping
All international destinations (excluding Australia and New Zealand) - shipping rates are calculated at checkout based on the items in your order, total weight and destination.
Customers in certain countries may be required to pay import duties or taxes upon delivery. Please note that these charges are not covered by Rushfaster and are not included in the product or shipping costs.
Duties & Taxes
Australia: No import duties apply to domestic orders. All Australian prices (AUD) on our website include 10% GST.
New Zealand: No import duties or GST apply to New Zealand orders valued (product cost + insurance + freight) at NZ$1000 or less.
Singapore: No import duties apply to Singapore orders. No GST apply to Singapore orders valued (product cost + insurance + freight) at SGD$400 or less.
USA: Import duties & taxes are covered by us.
European Union (EU): Every single item (not parcel) entering the EU is subject to a flat €3 customs duty, plus VAT, regardless of its value. Please note that the previous €150 low-value exemption was removed on 1 July, 2026.
Other countries: Orders shipped outside the regions listed above may be subject to import duties, taxes, and fees. These are the responsibility of the customer and are determined by local customs authorities.